Supercharge Your Decision-Making Process: Essential Strategies for a Hotel General Manager
Hey there, it could be just about the time you, as a Hotel General Manager, probably need to make a groundbreaking decision, – deciding the signature dish of your hotel, redefining the hotel’s interior, or maybe, determining the most appropriate shade for your staff’s uniforms - a color 'Gray' is just too neutral for a place exploding with vitality, isn’t it? Decisions, decisions! So, how can you make it effectively?
Refine your gut feelings
Ah, the gut. Not only a great place to store the brownies but also an effective expert decision-maker. When seasoned with experience, your gut feeling can be a powerful compass. However, even the guts need some training. Start by doing assessments, evaluating the consequences of your previous decisions. Over time, your 'gut' will be a well-honed tool in your decision-making process. Clever, right? Just like adding an extra pillow to the guest room!
Encourage diversity
Having diverse voices on your team can vastly enhance your decision-making process. Encouraging diversity allows for a range of perspectives and ideas. Imagine running out of coffee in a week! Yep, you wouldn't want that. So get those colorful minds to bring in fresh ideas and be proactive.
Make use of data
Data is a magical thing! It's like the crystal ball in a fortune-teller's shop, forecasting the future. Use data to support your decisions, such as guest reviews, revenue trends, even the weather! You’ll be surprised how it can impact your decisions and help you avoid decision fatigue. A nice sunbrella setup during the summer months can boost the guests' satisfaction. Insights are valuable; thank Google for free Wi-Fi at every restaurant!
Embrace change
As Heraclitus said, 'Change is the only constant.' Embracing change can sometimes mean making bold decisions. It's like taking a plunge in the deep end of the pool, even if you're wearing your brand new leather shoes! Consistently reviewing and updating your decision-making process can keep your strategies fresh and relevant.
Remember, evolution is good, and it marks progress. Just like your hotel's breakfast menu, which cannot be the same all year round! Have you ever thought of adding vegan options?
References: Kant, G. (2017). The power of diversity in decision making. Forbes. Retrieved from https://www.forbes.com/
Smith, J. (2019). The role of data in decision-making. Harvard Business Review. Retrieved from https://hbr.org/
